Hainan West Line is also referred to as Hainan West Ring Railway, which connects Haikou city and Sanya City, and go across Chengmai County, Lingao County, Danzhou city, Changjiang Li Autonomous County, Dongfang city, Ledong Li Autonomous county. The whole line is 345 kilometers long. It is a double line electrified rapid railway of national railway I, as well the railway of the EMU train (D head train). It was put into operation at the end of 2015.
In order to ensure the safe operation of our equipment and improve the maintenance level of Guangzhou Railway Group, we adheres to the service philosophy of customer-oriented,and conduct 10-day technical training after communicating with the Guangzhou Railway Group.
On May 8, 2017, Deng Bin( Haikou high-speed railway communication workshop of Guangzhou Railway Group) , Luo Kang (technical support center) and other 10 people visited our company and attended GSM-R base station system training seminar. During the training, the Guangzhou Railway Group spoke highly of the training content and praised the innovative training model. The classroom has very lively and vivid atmosphere, which is so distinctive. They gave thanks to the training lecturers ( Wang Zejiang and Li Zhenfeng) for their guidance and the leaders of Ticom Tech for their hospitality.
This seminar further promotes the close relations between our company and our customers, thus paving the way for the better after-sales service in the future.
Under the organization of the customer service department and the cooperation of various departments, this seminar held on May 17th was very successful. In the future, the customer service department should improve the quality of training so as to make this seminar effective and standard. We will strive to improve the image of our company and make greater contributions to providing better after-sales service, so as to show our comprehensive strength to customers.
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